Archive for the 'customerexperience' Category

Corporate Podcasting Summit Europe, Day 2 - The Authentic Human Voice

March 22, 2007

What happens when two Irishmen find themselves in a London High Street with a couple of hours to spare?  They get carried away shopping and end up missing the last flight home.
We rejoin our heroes early the next morning, clutching cups of “warm brown slurry”, and leaving absolutely nothing to chance as they stand waiting for Ryanair flight [...]

Corporate Podcasting Summit Europe, Day 1 - A New Excitement

March 20, 2007

In this podcast (15MB, 23:24) Michael Byrne and I discuss our experience of Day 1 of the European Corporate Podcasting Summit in London.